Oceans Mooloolaba Resort

Privacy Policy

Why do we collect your personal information ?

Collecting your information is essential for us to provide our products and services to you. It also helps us to understand your needs, enabling us to provide you with a greater quality of service.

How do we collect personal information ?

We only collect information when you knowingly provide it. Collection may include requesting information by phone, filling out a registration form on check-in, providing your business card to us, or e-mailing or faxing us your details.

Do we disclose your personal information to anyone ?

We may disclose your personal information where you have consented to us doing so. We may also be required or authorised by law to disclose your personal information.

Is your personal information up-to-date ?

It is important that the personal information we collect is accurate, complete and up-to-date. You can contact us at any time to update your personal information, or to tell us if your personal information is inaccurate or incomplete.

Is your personal information secure ?

We take all reasonable precautions to safeguard your personal information from misuse, unauthorised access, modification or disclosure. When your information is no longer required we securely destroy it from our systems.

Can you access your personal information ?

You may request access to the information we hold about you by contacting us. We may be required by law to retain your personal information after you have ceased your relationship with us.

Does your personal information leave the country ?

We do not send personal information outside the country unless to do so is authorised by law.

What about sensitive information ?

Sensitive information can be about racial or ethnic origin, membership of a profession or trade, personal health or other personal information. We only collect, use or disclose sensitive information about you as is allowed by law.

Our privacy policy may change from time to time.

We constantly review our policies and procedures to keep up-to-date with changes in law, technology and the needs of our guests and we may change this policy from time to time.

Can you complain about a breach of your privacy ?

You may lodge a concern or complaint with us by writing to the General Manager. Additional Privacy Information For additional information on privacy visit the Australian Federal Privacy Commissioner’s website: www.oaic.gov.au.


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We didn't want to leave. It could not have more amazing. Sue at reception is incredibly helpful and made the stay even more memorable. The apartment was spacious and spectacular. There is nowhere else I would choose to stay when at Mooloolaba. - Odyssey - Tripadvisor

From the minute you walk thru the door of your apartment the breathtaking views of Mooloolaba Beach relax you! Oceans Apartments’s are world class, their friendly staff, their Covid safe practices, amenities, location can’t be beaten. We’ll be back! - Lisa O - Tripadvisor

We had a fantastic weekend stay at Oceans. The rooms and furniture are beautiful and modern. The view was lovely from both the bedroom and throughout the apartment and location was great - right on the esplanade. - C7416HGsally - Tripadvisor

Stayed with 2 young kids. The 2 bedroom apartment was the perfect size and the view was fantastic. Great location on the esplanade and Coles is just around the corner. The heated pool was great for the kids, and well sheltered even on a windy day. We can’t wait to come back again! - alphaleo01 - Trip Advisor